Dr. Ruetzel is great! He is a very caring doctor and takes the time to listen to all of your concerns and questions. I first went to see him for repeated miscarriages and he talked with me for 30-45 minutes about all of the options while other doctors would just say “try again.” My appointments are usually very quick. The wait time is short and if I show up early, they will usually see me early. I have had some issues with their billing department, but they have had a lot of turn over and things seem to be getting better.